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Full Job Description
Join ttec as a Work at Home Customer Care Agent
Start Your Career in Customer Care – No Experience Needed!
Are you looking for a flexible, entry-level role that lets you work from the comfort of your home? ttec is hiring Customer Care Agents to deliver outstanding service to our clients’ customers. This is your opportunity to launch a fulfilling career in customer care — no previous experience required!
What You’ll Do Every Day
- Assist customers with questions, concerns, and product information via phone, email, or chat
- Provide friendly, patient, and efficient support while following company guidelines
- Document customer interactions accurately in our systems
- Collaborate with your team to ensure consistent service quality
- Learn and grow through continuous training and feedback
Why Work with ttec?
- Flexible Hours: Choose schedules that fit your lifestyle, perfect for students, parents, or anyone seeking work-life balance
- 100% Remote: Work securely from home with your own reliable internet connection
- Skill Development: Gain valuable customer care and communication skills with ongoing training
- Supportive Environment: Join a team that values diversity, inclusivity, and support
- Competitive Pay: Earn a fair wage with opportunity for advancement
Contract & Details
- Position Type: Contract, with potential for extension
- Location: Fully remote — work from anywhere with an internet connection
- Hours: Flexible shifts, including part-time and full-time options
- Training: Comprehensive onboarding and continuous coaching provided
Basic Qualifications
- Strong English literacy skills (reading, writing, and speaking)
- Reliable high-speed internet and a quiet workspace
- Ability to navigate basic computer systems and type accurately
- Positive attitude and willingness to learn
Ready to Start Your Customer Care Journey?
If you’re motivated, dependable, and eager to build your skills in a dynamic, remote role, ttec wants to hear from you! Take the first step toward a rewarding career — apply today and become part of a global team that makes a difference.
