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Full Job Description
Spectrum Work From Home – Tech Support Specialist
Kickstart Your Tech Career with Flexible, Remote Work!
Are you ready to dive into the world of technology but don’t have prior experience? Spectrum is looking for enthusiastic, customer-focused individuals to join our team as Tech Support Specialists. This is an exciting entry-level role where you’ll provide top-notch remote technical support to Spectrum customers while gaining invaluable skills in a fast-growing industry.
Why Join Spectrum?
- Fully remote work: Support customers from the comfort of your own home.
- Flexible scheduling: Choose hours that fit your lifestyle, perfect for students or those balancing other commitments.
- Skill development: Access comprehensive training and ongoing support to help you grow your technical and customer service skills.
- Positive team environment: Join a supportive, diverse team focused on collaboration and growth.
Daily Responsibilities
- Respond promptly to customer inquiries via phone and chat.
- Troubleshoot and resolve internet, TV, and phone service issues.
- Guide customers through device setup and configuration.
- Document support interactions accurately in our systems.
- Escalate complex technical issues to specialized teams as needed.
Contract Details
- Position Type: Entry-level, contract-based with potential for extension or full-time opportunities.
- Compensation: Competitive hourly pay with performance incentives.
- Work Hours: Flexible shifts available, including evenings and weekends.
- Location: Remote (must have reliable internet connection).
Basic Qualifications
- Fluent in English with strong verbal and written communication skills.
- Reliable high-speed internet connection and a quiet workspace.
- Eagerness to learn and solve problems.
- Basic computer skills and familiarity with common software.
Ready to Start Your Journey?
If you’re passionate about helping others and excited to break into the tech industry, Spectrum wants to hear from you! Submit your application today and take the first step towards a rewarding, flexible remote career as a Tech Support Specialist.
Your future in tech starts here – apply now!
