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Full Job Description
Join Sitel as a Virtual Call Representative – Work From Home Opportunity
About the Role
Are you looking to kickstart your career from the comfort of your own home? Sitel is hiring entry-level Virtual Call Representatives to join our growing remote team. No previous experience is required—just a positive attitude, good communication skills, and a reliable internet connection.
What You’ll Do Daily
- Answer inbound customer calls in a friendly and professional manner
- Assist customers with basic inquiries and provide accurate information
- Document customer interactions clearly and efficiently
- Collaborate with team members and supervisors through virtual channels
- Use company tools and resources to ensure customer satisfaction
Why You’ll Love Working with Us
- Flexible Hours: Choose shifts that fit your lifestyle, including part-time and full-time options
- Work Remotely: No commute, work wherever you feel most comfortable and productive
- Skill Development: Gain valuable customer service and communication skills with ongoing training and support
- Supportive Environment: Be part of a friendly team that values your growth and success
Contract Details
- Type: Contract-based with potential for extension or permanent hire
- Schedule: Flexible shift availability, including evenings and weekends
- Compensation: Competitive hourly pay with performance incentives
Basic Qualifications
- Fluent English literacy skills (spoken and written)
- Access to a reliable internet connection
- A quiet workspace free from distractions
- Willingness to learn and adapt in a fast-paced environment
Ready to Take the Next Step?
If you’re eager to start a rewarding career in customer service and enjoy the freedom of working remotely, we want to hear from you! Apply now and become a valued member of the Sitel team as a Virtual Call Representative.
