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Full Job Description
Convergys Work From Home – Online Customer Service Associate
Start Your Customer Service Career with Flexibility and Growth
Are you looking for an exciting and flexible remote opportunity to kickstart your career? Convergys, a leading customer experience company, is hiring enthusiastic Online Customer Service Associates to work from the comfort of their own home. This entry-level role requires little to no prior experience and offers a great chance to develop valuable skills in customer support.
Why Join Convergys?
- Flexible Hours: Choose shifts that fit your lifestyle; part-time and full-time options available.
- Remote Work: Work comfortably from anywhere with a reliable internet connection.
- Skill Development: Receive thorough training and ongoing support to help you grow professionally.
- Friendly Environment: Join a supportive team focused on delivering excellent customer service.
Daily Tasks
- Responding to customer inquiries via chat, email, or phone.
- Providing product information and troubleshooting guidance.
- Documenting interactions and maintaining accurate records.
- Escalating complex issues to appropriate teams as needed.
Contract Details
- Employment Type: Contract-based with potential for extension.
- Competitive pay with opportunities for performance bonuses.
- Flexible scheduling to suit your personal commitments.
- Fully remote position; no commuting required.
Basic Qualifications
- Proficient in English with strong reading and writing skills.
- Access to a reliable high-speed internet connection.
- Comfortable using computers and navigating online platforms.
- Positive attitude and willingness to learn.
Ready to Launch Your Remote Career?
If you’re eager to join a dynamic team and grow your customer service skills from home, don’t wait! Apply today to become a valued member of Convergys and start making a difference in customers’ experiences.
