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Full Job Description
USAA Work From Home – Remote Insurance Specialist
About the Role
Are you looking to start your career in insurance with a reputable company — all from the comfort of your own home? USAA is hiring entry-level Remote Insurance Specialists to join our team. This is the perfect opportunity for candidates with little or no experience to gain valuable industry skills, enjoy flexible hours, and contribute to outstanding customer service.
What You’ll Do Daily
- Respond to customer inquiries via phone, email, or chat in a professional, friendly manner
- Assist members with basic insurance questions and guide them through simple processes
- Document interactions and update member information accurately in our systems
- Collaborate with team members and supervisors to resolve issues promptly
- Participate in ongoing training and skill development sessions
Why Join USAA?
- Fully Remote: Work from anywhere with a reliable internet connection.
- Flexible Scheduling: Choose hours that fit your lifestyle, whether part-time or full-time.
- Skill Development: Access to comprehensive training that will build your insurance knowledge and customer service skills.
- Supportive Team Environment: Connect with a passionate team committed to member success.
Contract Details
This is a contract role with competitive pay rates, designed to give you flexibility while gaining real-world experience. Opportunities for contract renewal or potential transition to permanent employment are available based on performance and company needs.
Basic Qualifications
- Fluent English speaking and writing skills
- Access to a reliable high-speed internet connection
- Ability to work independently and manage your own schedule
- Strong communication and problem-solving abilities
- No prior insurance experience required — just a willingness to learn!
Ready to Start Your Remote Career with USAA?
If you’re motivated, eager to learn, and want to join a company that values its employees, this is your chance. Apply now and take the first step toward an exciting future in insurance without leaving your home!
