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Full Job Description
ibex Work From Home – Customer Service Agent
Start Your Career in Customer Service with Flexibility and Growth
Are you looking for an entry-level role that allows you to work from the comfort of your own home? At ibex, we’re seeking motivated and friendly individuals to join our team as Customer Service Agents. No prior experience? No problem! We’re here to help you grow and succeed with full training and ongoing support.
Why Choose ibex?
- 100% Remote Work: Work from anywhere with a reliable internet connection.
- Flexible Hours: Choose shifts that fit your lifestyle and personal commitments.
- Skill Development: Gain valuable customer service experience and improve communication skills.
- Supportive Team Environment: Friendly managers and teammates who care about your success.
What You’ll Do Daily
- Assist customers politely and efficiently via phone, email, or chat.
- Handle inquiries, resolve issues, and provide product or service information.
- Maintain a positive attitude even during challenging interactions.
- Document customer interactions accurately and follow company policies.
- Continuously learn and improve your skills with ongoing training.
Contract Details
- Entry-level role with comprehensive training provided.
- Part-time and full-time shifts available, with flexible scheduling.
- Contract position with potential for long-term growth.
- Competitive hourly pay, paid training, and performance bonuses.
Basic Qualifications
- Fluent in English with strong reading and writing skills.
- Access to a stable high-speed internet connection.
- Reliable computer or laptop with a headset.
- Comfortable using basic computer applications and navigating online systems.
- A friendly, patient, and service-oriented mindset.
Ready to Launch Your Remote Customer Service Career?
If you’re excited about the opportunity to work remotely, develop new skills, and be part of a growing team at ibex, we want to hear from you! Embrace this chance to build your professional future—all from home.
Apply today and take the first step toward a rewarding career as an ibex Customer Service Agent!
