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Full Job Description
Join Comcast as a Customer Retention Specialist – Work From Home!
Are you looking for an entry-level remote opportunity that offers flexible hours and valuable skill development? Comcast is hiring enthusiastic individuals to join our team as Customer Retention Specialists. This role is perfect for candidates with little to no experience who want to start a career in customer service and sales, all from the comfort of home.
What You’ll Do Every Day
- Connect with Comcast customers to understand their needs and concerns
- Assist customers in resolving service issues to improve satisfaction
- Offer solutions and retention options to keep customers connected to our services
- Document customer interactions and feedback accurately
- Collaborate with team members and participate in ongoing training
Why You’ll Love This Role
- 100% Remote Work: Enjoy the convenience and comfort of working from home
- Flexible Scheduling: Choose shifts that fit your lifestyle, including evenings and weekends
- Skill Development: Build communication, problem-solving, and customer service skills with guided training
- Supportive Team Environment: Access to mentors and resources designed to help you succeed
Contract Details
- Position Type: Entry-Level Contract Role
- Shift Options: Flexible hours, part-time and full-time schedules available
- Duration: Initial 6-month contract with the possibility of extension based on performance
- Compensation: Competitive hourly rate with performance incentives
Basic Qualifications
- Proficient in English with strong written and verbal communication skills
- Reliable high-speed internet connection and a quiet workspace at home
- Comfortable using computers and learning new technologies
- Positive attitude and willingness to learn and improve
Ready to Start Your Remote Career with Comcast?
If you’re excited about helping customers and growing your skills in a flexible, remote environment, we want to hear from you! Don’t miss this chance to join one of the leading telecommunications companies and build a rewarding career.
Apply now and take the first step toward your new opportunity as a Customer Retention Specialist!
